Harvard Business

JULY 3, 2018

Bich Tran/pexels. Do you get to the end of the day and feel that you’ve met your most pressing deadlines but haven’t accomplished anything that’s fundamentally important? You’re hardly alone. In a series of studies recently published in the Journal of Consumer Research , people typically chose to complete tasks that had very short deadlines attached to them, even in situations in which tasks with less pressing deadlines were just as easy and promised a bigger reward.

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How To Examples Strategy Strategy 53

Seth Godin Blog

JULY 3, 2018

If you’ve got a big bowl of pistachios, it’s worth avoiding the costly error of putting the shells back into the serving bowl. The more you do that, the harder it is to actually find a useful pistachio going forward. Better to have a discard pile, which means that the chances you’ll get a good one from the big bowl are 100%. On the other hand, if you and your team are in the habit of putting ideas, “that will never work,” in a permanent pile of discards, you’r

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1 to 1

JULY 3, 2018

The recent Forrester 2018 CX NYC highlighted brands that understand what it takes to deliver to exceptional experiences to consumers. Amid digital transformation and the so-called retail apocalypse, executives at CX NYC emphasized adding value to every touchpoint, both digital and traditional. Companies like Citi and Tiffany focus on CX by following three key points: making stronger emotional ties with their customers by making them feel valued, being transparent by giving customers the full pic

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Video Retail Company 20

David A Fields

JULY 3, 2018

On July 4th, Americans celebrate throwing. Throwing off the yoke of British rule, throwing baseballs, throwing barbecues and throwing back beers. Not throwing trees—that’s more of a European thing. In the spirit of independence, celebration, and throwing. Let’s throw a party for independent consulting and toss out a few reasons why it rocks.

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Consulting 210

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Melissa Agnes

JULY 3, 2018

Thanks to high-profile crises, viral issues, and fun television series like Scandal , crisis management is being seen more and more as a “sexy” and thrilling profession or service offering. While the allure is understandable—from the outside, I realize it can look like a fast-paced, exciting career filled with adventure and heroism—what I’m seeing more and more is that this image and allure is presenting a high-risk scenario to many organizations.

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Management Training Training Talent 66

LSA Global

JULY 3, 2018

The Process of Goal Achievement Is Complicated. Strategic clarity accounts for 31% of the difference between high and low performing teams. Experts know how executives achieve strategic goals successfully. Achieving strategic goals successfully requires measurement and tracking in order to confirm progress and to signal when and where adjustments need to be made.

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Energy Metrics System Groups 34

Consultants' Consultant

JULY 3, 2018

Consultants Consultant: I’m an avid improviser. So happy to listen to Kelly Leonard on hoomans podcast talk about how improv transfers to other human behaviours besides improvising on stage. Improv related quotes Improv is one of the rare times when you can mindfully linger inside a mistake we’re fraught with anxiety in the moments before, not in […].

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Consulting Culture Leadership 40

Harvard Business

JULY 3, 2018

Daniel Libeskind, a former academic turned architect and urban designer, discusses his unorthodox career path and repeat success at high-profile, emotionally charged projects. He also talks about his unusual creative process and shares tips for collaborating and managing emotions and expectations of multiple stakeholders. Libeskind was interviewed for the July-August 2018 issue of Harvard Business Review.

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Interviews Management 33

Harvard Business

JULY 3, 2018

Lee Powers/Getty Images. People use imprecise words to describe the chance of events all the time — “It’s likely to rain,” or “There’s a real possibility they’ll launch before us,” or “It’s doubtful the nurses will strike.” Not only are such probabilistic terms subjective, but they also can have widely different interpretations.

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Survey Productivity Examples Analysis 28

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How To

Harvard Business

JULY 3, 2018

HBR Staff/Caspar Benson/Getty Images. With the EU’s passage of the Circular Economy Package in April, many European companies are now facing mandates to reuse the products they create for as long as possible. The EU is not alone in seeking ways to convince firms to recycle. The U.S. Chamber of Commerce supports companies in developing circular economies (CEs), and China — like Europe — has developed policies and legislation around CEs.

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Policies Productivity Accenture Operations 28