Wed.Dec 06, 2023

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What to Do When Stakeholders Have Competing Visions

Harvard Business

It’s not uncommon for multiple stakeholders within companies to have differing visions or even competing agendas. In this article, the authors offer strategies for how to get everyone on the same page — and what to do if the confusion persists. Sometimes a simple one-on-one is all that’s needed to clear confusion and identify a workable set of success criteria for everyone.

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How to Use Flow Metrics to See if Your Economies of Scale Offer Value, Part 3

Johanna Rothman

Flow Efficiency In How Centralization Decisions Create Friction, Increase Cycle Time, and Cost Money, Part 1, I discussed how removing support staff for departments and managers created longer cycle times. (And sometimes, increased friction so much that people could not easily do their jobs.) Removing those support staff was one indication the companies fell into the Economies of Scale trap.

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Strategy, Not Technology, Is the Key to Winning with GenAI

Harvard Business

The explosion of AI startups in dozens of sectors masks something many of them share: They are increasingly built on top of standardized technology from a few AI giants like OpenAI, Google, and Meta. This puts a premium on strategy over proprietary technology. Companies who use these tools will need to think about how they’ll create value beyond the technical features they offer and what they will do to stand out from the pack.

Strategy& 252
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Hope and expectations

Seth Godin Blog

They’re not the same thing. Hope can fuel us. Hope can be refilled. Hope opens the door to possibility. Expectations, on the other hand, are a trap. They make us brittle and lead to disappointment. When we raise our hopes and lower our expectations, we establish a resilient way forward.

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5 Ways You Can Win Faster with Gen AI in Sales

Incorporating generative AI (gen AI) into your sales process can speed up your wins through improved efficiency, personalized customer interactions, and better informed decision- making. Gen AI is a game changer for busy salespeople and can reduce time-consuming tasks, such as customer research, note-taking, and writing emails, and provide insightful data analysis and recommendations.

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When Designing Employee Learning Programs, Less Is More

Harvard Business

People now expect personalized experiences from websites, apps, and social media, yet organizations’ approach to learning programs and related content typically feels overwhelming, indiscriminate, and, above all else, impersonal. Since this overabundance of learning options seems to be the norm, learning and development leaders need to pause and reflect on something behavioral scientists have known for decades: Less is more.

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How to Embrace Your New Identity as a Manager

Harvard Business

Assuming responsibility for other people’s professional development and personal happiness changes you.

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You Need a Generative AI Strategy

Harvard Business

The competitive risks and tradeoffs you should consider before incorporating Gen AI into your organization’s strategy.

Strategy& 222
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Understanding the Schism at OpenAI

Harvard Business

OpenAI’s leadership shake-up has implications for the future of artificial intelligence.