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Servant Leadership: Principles, Popularity, and Payoff

Rick Conlow

Grasp Servant Leadership principles, popularity, and payoff to begin to excel as a leader. With employee engagement and retention on a decline this leadership approach is long overdue. Robert Greenleaf first introduced the Servant leadership style in his 1970 essay, “The Servant as Leader.”

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How to Navigate a Digital Transformation

Harvard Business

For example, do you make and sell things, hire skilled employees and provide services, develop and new IP like software or pharmaceuticals, or build and manage digital networks, be they transactional, informational, or social? This will require reporting on new metrics. Finally, begin to track the progress of your network initiative.

How To 35
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Engaging Employees Starts with Remembering What Your Company Stands For

Harvard Business

It wanted to be known for entertainment venues and hotels that were not gaming-centric — such as the Bellagio and MGM Grand in Las Vegas. Leaders were given brand engagement tool kits containing a leadership playbook and an “engagement calendar” to help them plan the content and timing of training sessions.

Company 49
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What the Best Transformational Leaders Do

Harvard Business

Whereas most business lists analyze companies by traditional metrics such as revenue or by subjective assessments such as “innovativeness,” our ranking evaluates the ability of leaders to strategically reposition the firm. We then narrowed the list to 18 finalists using three sets of metrics: New growth.

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The Ultimate Question 2.0 Book Review

Management Consulted

Even as recently as 2006, the concept of measurement, management and their impact on philanthropy was not considered a key tool to business development – that’s why The Ultimate Question 2.0 The Net Promoter Score is a customer loyalty metric originally formulated by Fred Reichheld, Bain & Company, and Satmetrix in 2003.

Bain 100
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You Don’t Have to Be a Software Company to Think Like One

Harvard Business

Key performance metrics, such as “intent to return,” driven by expensive tickets and long lines, were worsening. Today, guests interact with this platform by wearing an RFID-enabled MagicBand, which serves as a ticket for entry, a store of FastPass ride and dining reservations, a hotel room key, a payment system and more.

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KPMG Consulting Interviews and Culture

Management Consulted

This was done in the hopes of developing specialists with certain areas of expertise which would then lead to new clients and high-paying tax and consulting jobs. Richard Solomons – Chief Executive of InterContinental Hotels Group. Consulting Mag’s “Top 25 in Consulting” for “Excellence in Leadership to Mike Nolan of KPMG (2014).