Harvard Business

FEBRUARY 16, 2017

After experimenting with a number of potential behavioral metrics, we settled on using one that approximates average weekly working hours as our primary measure. Both of these data points served as calls to action to senior leadership to invest more into creating a culture of both engagement and productivity.

Productivity 48

Productivity Metrics Culture Data 48

Harvard Business

OCTOBER 3, 2018

They may feel healthier, but they also report that they sleep better, have more energy, experience more positivity, and find that they can get off blood pressure medication. The impact went beyond the one specific metric. But, as an industry, we neither define nor measure well-being in a comprehensive way.

How To 32

How To Metrics ROI Groups 32

Harvard Business

OCTOBER 8, 2018

We need to build an intentional, human-centered culture and approach burnout and well-being comprehensively — aligning them with other organizational priorities. We need a metric for humanity to evaluate the human capacity and connection among caregivers and patients. Bryan Sexton of Duke University Medical Center.

Metrics 28

Metrics System Healthcare Culture 28

Harvard Business

JUNE 3, 2016

Too often, the work required to maintain a thriving community culture – one that yields a continuous stream of insights and opportunities for the business – is grossly underestimated. Measure the ROI. Unfortunately, there exists no single, magic-bullet metric that satisfies these requirements for every community.

ROI 28

ROI Recruiting Recruitment Metrics 28