Organizational Talent Consulting
APRIL 18, 2022
This TikTok video and news clip of a robotic server at Denny’s went viral with people on both sides of the debate. It is when leaders use facts extracted from data and metrics to guide business decisions that support business goals rather than relying on experience, intuition, and stories alone.
Harvard Business
AUGUST 19, 2016
On top of all of this is the way departments emphasize quantitative performance: metrics that place more value on crimes solved, arrests made, and tickets written than on harder-to-measure accomplishments, such as dangerous situations diffused or avoided. So what might happen if departments did more closely analyze violent incidents?
Harvard Business
SEPTEMBER 14, 2017
.” In our study, the most successful leaders changed 30-50% of staff in the first 3 years by clarifying teaching and marking targets, displaying real-time performance (such as attendance, behavior and test scores) on video screens in corridors and staff rooms, and managing out poor performers.
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