Change Management Management Metrics Video 
Organizational Talent Consulting
APRIL 18, 2022
This TikTok video and news clip of a robotic server at Denny’s went viral with people on both sides of the debate. It is when leaders use facts extracted from data and metrics to guide business decisions that support business goals rather than relying on experience, intuition, and stories alone.
Harvard Business
AUGUST 19, 2016
On top of all of this is the way departments emphasize quantitative performance: metrics that place more value on crimes solved, arrests made, and tickets written than on harder-to-measure accomplishments, such as dangerous situations diffused or avoided. So what might happen if departments did more closely analyze violent incidents?
Harvard Business
SEPTEMBER 14, 2017
As a school leader sets off on this journey, how do they know what to do, when to do it, who to listen to, and how to manage critics along the way? Our study of the actions and impact of 411 leaders of UK academies found that only 62 of them managed their turnaround successfully and sustainably transformed their school.
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