Organizational Talent Consulting
JANUARY 2, 2023
According to a study by McKinsey & Company, it is projected that by 2030, the time spent during a workweek on information technology and programming tasks will increase the most. Leadership is a relationship, and technological innovations change the work, worker, and workplace. Are your leadership skills future-proof?
Harvard Business
JUNE 22, 2017
Some technologies from a decade ago are still in broad use, and I’ll describe them here too. There has been even more stability in analytical leadership, change management, and culture, and in many cases those remain the toughest problems to address. But we’re here to talk about technology. Insight Center.
Harvard Business
JULY 19, 2016
” When the company upgraded its commercial insurance line for small businesses a few years ago, the agents jammed internal call centers with questions about how the policies worked and how to set sales quotes. The cost of simply expanding the call centers was prohibitive. Don’t make your AI too lite.
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