Change Management Information Technology Operations Small Business 
Organizational Talent Consulting
JANUARY 2, 2023
Leaders need employees that go beyond what is expected in ways that contribute to the organization’s results and make the communities where they operate better. According to a study by McKinsey & Company, it is projected that by 2030, the time spent during a workweek on information technology and programming tasks will increase the most.
Harvard Business
JULY 19, 2016
Even in this new information age, not everything requires the razzle-dazzle of AI. These include improving data-mining operations, helping with training, and making structured, repeatable tasks and processes far more efficient and less costly. The cost of simply expanding the call centers was prohibitive.
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