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A Tool to Map Your Next Digital Initiative

Harvard Business

Examples include defining and agreeing on new work practices, creating a blueprint for business processes, agreeing on changes to job roles and responsibilities, establishing new performance-management systems, training in new business skills as well as the more obvious training and education in using the new system, and so on.

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The Outside-In Approach to Customer Service - SPONSOR CONTENT FROM HBS EXECUTIVE EDUCATION

Harvard Business

Executive education students at Harvard Business School. HBS Executive Education brings you these articles about business management courtesy of Harvard Business School Working Knowledge. They’ve also grown their sales 134 percent while the S&P 500 has grown just 53 percent. How do they do it?

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ZS Associates Firm Profile

Management Consulted

Today’s emphasis is on ZS Associates (pronounced Zee S in the USA) – a premier boutique firm focused on sales force and marketing optimization. Founded in 1983 by Kellogg School of Management marketing professors Andris A. sales force teams. Where did ZS Associates begin, and what are they known for?

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KPMG Consulting Interviews and Culture

Management Consulted

In March 1992, KPMG began to reorganize itself, choosing six lines of business: financial services; government; health care & life sciences; information & communications; manufacturing, retailing, & distribution; and special markets & designated services. Sales and Marketing. Business Process Management.