How Etsy Found Its Purpose and Crafted a Turnaround
Harvard Business
MARCH 22, 2022
CEO Josh Silverman’s purpose-driven turnaround at Etsy made the company profitable and improved its social and environmental impact.
Change Management Culture Leadership Turnaround 
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Your Consulting Niche vs Jack-of-All-Trades Myth
Successful Independent Consulting
JANUARY 20, 2017
Here is a verbatim snippet from her résumé at the time: PROFESSIONAL SUMMARY AND SERVICES Senior consultant with professional experience in Organization Development and Change, Leadership and Organizational Communications and Coaching , as well as internal and external Corporate Communications, including global marketing initiatives.
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Leaders Who Get Change Right Know How to Listen
Harvard Business
OCTOBER 17, 2016
What she learned informed her strategy for the turnaround, which she then communicated through a series of town halls, roundtables, and memos. ” And she restored the company’s profitability — the turnaround was a success. “The response was overwhelming,” Mulcahy said. “Defection slowed to a trickle.
Organizations Can’t Change If Leaders Can’t Change with Them
Harvard Business
OCTOBER 24, 2016
The pattern is clear, and diligent leaders often devote countless resources to planning out the perfect change management initiative. ” This reflects an endemic lack of self-awareness in leadership, and the costs are significant. We later discovered that her impatience was symptomatic of deeper issues.
A Transformation Is Underway at U.S. Veterans Affairs. We Got an Inside Look.
Harvard Business
DECEMBER 22, 2016
In the end, a combination of unattainable objectives, an environment that lacked transparency, and a culture where failure was not perceived to be a viable option, led some VA administrators and clinic staff to manipulate data to make it appear as though the wait time goal was being achieved. Could the organization turn itself around?
Research: How the Best School Leaders Create Enduring Change
Harvard Business
SEPTEMBER 14, 2017
As a school leader sets off on this journey, how do they know what to do, when to do it, who to listen to, and how to manage critics along the way? Our study of the actions and impact of 411 leaders of UK academies found that only 62 of them managed their turnaround successfully and sustainably transformed their school.
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