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Case Study: Can You Fix a Toxic Culture Without Firing People?

Harvard Business

Editor's Note This fictionalized case study will appear in a forthcoming issue of Harvard Business Review, along with commentary from experts and readers. She’d gone to Arkansas to review operational plans and financial projections for the rest of the year with the team on the ground. Do we join hands and sing Kumbaya?

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7 Factors of Great Office Design

Harvard Business

An office environment reflects and reinforces a business’s core values, through the placement of different teams and functions and design elements that reflect culture, brand, and values. To illustrate how this all plays out on a larger scale in real companies, here are two mini case studies from businesses we’ve worked with.

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A Transformation Is Underway at U.S. Veterans Affairs. We Got an Inside Look.

Harvard Business

In the end, a combination of unattainable objectives, an environment that lacked transparency, and a culture where failure was not perceived to be a viable option, led some VA administrators and clinic staff to manipulate data to make it appear as though the wait time goal was being achieved. The stakes, in other words, were high.

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