LSA Global

FEBRUARY 11, 2019

Keeping up with the fast pace of external change. Aligning confusing or contradictory goals, roles, scope and success metrics. And change is likely to be at least resisted and at worst feared and fought. Ambiguous or misaligned goals, roles, or success metrics. Contradictory cultural norms. Misaligned leadership.

Metrics 38

Metrics Culture Efficiency Leadership 38

LSA Global

APRIL 4, 2022

Understand the Current Customer Experience Just like any transformational change effort, successful customer experience redesigns start by doing a current state analysis to determine how employees and customers fully experience buying from and being served by you.

Metrics 36

Metrics Comparison System Agile 36

LSA Global

AUGUST 1, 2020

Culture change challenges. Lack of compelling case for change. The same research found that senior leadership support, employee engagement and interest, clear goals and metrics, and effective internal communication most heavily contributed to successful organizational change. The Four Big C’s of Change Catalysts.

Emotional Intelligence 41

Emotional Intelligence Bain Metrics Leadership 41

LSA Global

JUNE 9, 2020

To set change up for success, we typically create a special cross-functional, multi-level group of empowered leaders to design and guide the change process. The purpose of the Change Leadership Team is to lead the change in terms of the people, cultural , and organizational needs of the project.

Leadership 36

Leadership How To Education Metrics 36

LSA Global

SEPTEMBER 13, 2023

Sadly, our organizational culture assessment data found that most employees do not understand or appreciate what their talent development organizations have to offer to build their skills, knowledge, and careers. A key ingredient to effective change management is meeting people where they are.

Training 36

Training Training Marketing How To 36

LSA Global

SEPTEMBER 28, 2017

While it is true that creating and implementing actions is difficult change management work, the real work begins before the survey has even been announced. Monitor, measure and reward employee engagement and retention as one of your key management success metrics. The Real Work Begins Earlier than You Think.

Survey 34

Survey Metrics Culture Leadership 34

LSA Global

DECEMBER 21, 2020

To avoid this leadership and management development mistake, ensure that each offering has clear and agreed-upon criteria that identifies the attributes of the target audience who will benefit the most. This is a common, but easily fixed, leadership and management development mistake.

Development 46

Development Leadership Management Training 46

LSA Global

SEPTEMBER 28, 2020

Lasting Culture Change as a Competitive Advantage. Successful leaders recognize the power of a healthy corporate culture to bolster their success; they also understand how a negative corporate culture can undermine performance. Strong positive cultures accelerate desired change rather than hinder it.

Culture 36

Culture How To Airlines Metrics 36