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FEBRUARY 22, 2021

The Centers for Medicare and Medicaid Services (CMS) is raising the stakes on patient and member experience for health insurance organizations. Plans that are awarded four or more stars earn a 5% bonus on CMS payment benchmarks, as well as higher rebates which are used to provide better member benefits. What’s new.

System 26

System How To Healthcare McKinsey 26

Harvard Business

JANUARY 31, 2017

Leading organizations are more likely to have a comprehensive data acquisition strategy and differentiate themselves from competitors based on their data platform. For example, automobile insurance companies like Allstate, Progressive and State Farm have launched programs to use connected devices to monitor customers’ driving patterns.

Company 28

Company Operations Data Benchmarking 28

Harvard Business

MAY 8, 2017

In a study of S&P 500 and Global 500 firms, our team found that those leading the most successful transformations, creating new offerings and business models to push into new growth markets, share common characteristics and strategies. We then narrowed the list to 18 finalists using three sets of metrics: New growth.

Methodologies 52

Methodologies Culture Metrics Company 52