Harvard Business
MARCH 7, 2017
By 2012, our research shows, nearly 60% of a typical B2B purchasing decision — researching solutions, ranking options, benchmarking pricing, and so on — was happening before the buyer even had a conversation with a supplier. Related Video. The 8 Types of Salespeople. Only three are effective.
Harvard Business
JULY 7, 2017
timed challenges similar to the Rubik’s cube); the other was framed as a reward for their hard work completing the marathon — it involved snacking and watching funny videos. This was our benchmark for the other two conditions, in which we asked the participants to guess the enjoyment ratings of people in the first condition.
Markovitz Consulting
SEPTEMBER 26, 2017
If meeting takt time is not an issue—for example, in closing the books at the end of the month— then measure and benchmark the time it takes to perform those tasks and challenge the team to figure out how to do them faster. The simple exercise of focused observation will help you see the waste. Obsess over quality.
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