Remove Benchmarking Remove Data Remove Metrics Remove Travel
article thumbnail

Wearable Technology in Healthcare

Tom Spencer

The main differentiator is that while consumer fitness trackers can assist individuals in keeping in peak physical condition, medical wearables have the ability to detect life threatening diseases, provide pain relief, manage chronic illnesses, and collect a variety of biometric data.

article thumbnail

Show report: CX and EX inextricably linked, with empathy as the glue

1 to 1

airline in 2022 by the Wall Street Journal , which scores airlines on seven operations and customer metrics. “We Despite all the innovative advances in travel, Bastian said in-flight wi-fi has been an abysmal experience for passengers. “We Empathy, genuine empathy All the juicy data in the world only goes so far.

Report 26
article thumbnail

What the Best Transformational Leaders Do

Harvard Business

Whereas most business lists analyze companies by traditional metrics such as revenue or by subjective assessments such as “innovativeness,” our ranking evaluates the ability of leaders to strategically reposition the firm. We then narrowed the list to 18 finalists using three sets of metrics: New growth.