BCG
DECEMBER 12, 2016
In fact, BCG’s most recent Corporate Banking Performance Benchmarking survey—of 300 corporate banking divisions around the world serving the small, midmarket, and large business segments—found a dramatic split between the best and the rest. But not everyone is being dragged down.
Harvard Business
DECEMBER 17, 2018
This confirmed our understanding of various cultural norms and collaboration patterns which was an important input to our analysis. Internal and external network size in comparison with benchmarks in their local areas. Customer satisfaction (and churn) can be predicted. Reminders to connect with customers they’ve lost touch with.
Harvard Business
MAY 3, 2016
The company applied the same concerted effort toward serving other valuable customer segments it had discovered, including small business owners and music aficionados. And what are the benchmarks of success? In addition, Best Buy acquired Geek Squad to broaden its footprint into installation of equipment.
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