Remove Benchmarking Remove Change Management Remove Marketing Remove Training
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Figuring Out Your Billing Rate as an Independent Consultant

Successful Independent Consulting

Use these sites even if you just left your corporate job because it’s possible your cost-of-living increases didn’t keep up with the market price for your expertise. Or did you learn on the job as an internal resource with a company, and if so, did you have access to formal training? Next, divide by 2,000.

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Leveraging AI Tools for Business Success

Business Consulting Agency

Example Tool: Zendesk – Uses AI to enhance customer service interactions through automated responses and support ticket management. Marketing Optimization AI can transform marketing efforts by optimizing campaigns based on consumer behavior and preferences.

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How One Company Got Employees to Speak Up and Ask for Help

Harvard Business

Even when they found good people, many new service agents were pulled out of their two-month training program in as little as two weeks. No market research or benchmarking data would have suggested it. And once they found it, it didn’t need careful change management to extend it to the rest of Customer Support.

Company 36
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2024 Events for Project Managers, Business Leaders, and Industry Professionals

Epicflow

The event will be of interest to project controls engineers, project leaders/managers, resource managers, change management experts, risk managers, business consultants, and more. The summit will also involve panel dialogues centered on market dynamics, technological advancements, and workforce considerations.

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The Outside-In Approach to Customer Service - SPONSOR CONTENT FROM HBS EXECUTIVE EDUCATION

Harvard Business

According to a new book by Harvard Business School’s Ranjay Gulati, it is customer-centric firms—those with a so-called outside-in perspective—that are most resilient during turbulent markets. Gaining real insights into customers’ needs demands more of companies than those arising from typical market research.