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Customer intent is a treasure trove of actionable data hiding in plain sight

1 to 1

By looking at the CX lifecycle though granular intents, companies can 1) benchmark where they are strong/blemished, 2) identify where a human touch in a contact center helps/over-indexes the needs of a customer, and 3) solve for customers’ CX needs with surgical precision.”

Data 29
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Brews, News and Booz & Company: Interview and Culture Insights

Management Consulted

Automotive. Exit Opportunities: Exit opportunities from Booz & Company are not as extensive as MBB, because the network of the pure strategy firm is still new, the training still untested, and the prestige still growing. Organization and Change. Product and Service Innovation. Program Management. Operations and Logistics.

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2024 Events for Project Managers, Business Leaders, and Industry Professionals

Epicflow

Automotive OEMs and Tier 1 suppliers will attend the event to identify potential suppliers and forge strategic partnerships. Automotive Functional Safety Week April, 15-18, Berlin, Germany The event offers four days of technical sessions, networking opportunities, and insightful discussions.