Remove Automotive Remove Benchmarking Remove Leadership Remove Training
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Customer intent is a treasure trove of actionable data hiding in plain sight

1 to 1

By looking at the CX lifecycle though granular intents, companies can 1) benchmark where they are strong/blemished, 2) identify where a human touch in a contact center helps/over-indexes the needs of a customer, and 3) solve for customers’ CX needs with surgical precision.”

Data 29
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Brews, News and Booz & Company: Interview and Culture Insights

Management Consulted

The practice areas of Booz & Company include: Strategy and Leadership. Automotive. Exit Opportunities: Exit opportunities from Booz & Company are not as extensive as MBB, because the network of the pure strategy firm is still new, the training still untested, and the prestige still growing. Organization and Change.

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2024 Events for Project Managers, Business Leaders, and Industry Professionals

Epicflow

Transform for the better, together March, 11-13, Las Vegas, USA — (Business and leadership) This event is for people-driven executives, future-focused leaders, and workforce tech investors who will have three days of exploring hands-on experiences, participating in enlightening discussions, and networking with colleagues.