Remove Apparel Remove Benchmarking Remove Culture Remove Productivity
article thumbnail

Customer intent is a treasure trove of actionable data hiding in plain sight

1 to 1

Detecting and understanding customer intent can give brands clarity into what a customer is trying to do beyond what they are saying or clicking on, whether it’s an upsell opportunity, a chance to deepen the customer relationship, increase customer retention, enhance a product or service, or something else.

Data 29
article thumbnail

A Tool to Map Your Next Digital Initiative

Harvard Business

In the apparel industry, the benchmark for inventory accuracy is somewhere between 60% and 70%. To address this problem, this retailer planned to tag products at the item level. Radio Frequency Identification (RFID) would be the key technology used to uniquely identify products.

Tools 28