article thumbnail

Back office vs. front office: how to boost efficiency and productivity between both offices

1 to 1

Yet, in many businesses, there is often some overlap and confusion over what defines the roles of a front office and back office, making it difficult to prioritize an area for greater efficiency and productivity. What is the front office? The front office refers to the customer-facing section of a firm. Learn more.

article thumbnail

Leadership Tip #13: For Innovation, Remove at Least One Policy or Procedure a Week

Johanna Rothman

Now, these same managers want business agility. The more we remove, the more agility or improvement we might see. As the teams used agile approaches, they requested more and more frequent deployments. Instead, I offered them a deal—I would estimate the airfare and hotel and not charge them a cent more.

Policies 130
article thumbnail

Case Study: Is Holacracy for Us?

Harvard Business

Remember: No matter how large Contect gets, it will stay agile and motivated. The project—Park 007—was a James Bond–themed amusement park with artificial ski slopes, cliffs for bungee jumping, roller-coaster rides, indoor water sports, casinos, cinemas, and two five-star hotels.