Harvard Business

SEPTEMBER 15, 2023

Businesses can’t improve operations without honest and substantive feedback. Customers can be reluctant to provide it, for several reasons. Companies can try to overcome this by focusing feedback requests on improvement (not employee assessment), focusing on customer actions instead of words, and approaching the gathering of feedback as a habit rather than an occasional effort.

How To 247

How To Operations Company Strategy 247

Consulting Success

SEPTEMBER 15, 2023

If you’ve worked in the nonprofit sector, you’ve gained valuable experience and wisdom — experience and wisdom nonprofit organizations would pay for. Why not take your experience and use it to start a non-profit consulting business? Consider the example of non-profit consultant Douglas Nelson and his consultancy The Discovery Group. Douglas works with medium and.

Nonprofit 246

Nonprofit Consulting How To Groups 246

Harvard Business

SEPTEMBER 15, 2023

“People sustainability” brings a holistic approach to previously disconnected efforts, such as DEI, well-being, purpose, safety, and learning and development.

Development 247

Development Resources Management 247

Johanna Rothman

SEPTEMBER 15, 2023

I started this series with many specific concerns about a particular interview question: “The product owner and dev team cannot decide on a sprint goal, even after hours of discussion. They (the team) feel that the tasks for the sprint are too varied to manage to a single sprint goal. What should the Scrum Master do?” (Note: This is a terrible interview question because it's hypothetical.

Interviews 96

Interviews Culture Agile Efficiency 96

Speaker: David Worrell, CFO, Author & Speaker

Your financial statements hold powerful insights—but are you truly paying attention? Many finance professionals focus on the income statement while overlooking key signals hidden in the balance sheet and cash flow statement. Understanding these numbers can unlock smarter decision-making, uncover risks, and drive long-term success. Join David Worrell, accomplished CFO, finance expert, and author, for an engaging, nontraditional take on reading financial statements.

Financial

Harvard Business

SEPTEMBER 15, 2023

A review of more than 3,500 research papers shows how “field building” helps investors have a more positive impact on the environment and society.

Strategy 246

Strategy Strategy Strategy& Research 246

Harvard Business

SEPTEMBER 15, 2023

In its negotiations with the Big 3 car companies, the United Auto Workers’ priority is maximizing pay increases for its members. The UAW and many other trade unions should be equally concerned about the impact of AI and automation on jobs and how to prepare their members for this new world.

Company 245

Company How To 245

Strategic Planning and Management Insights

SEPTEMBER 15, 2023

Discover the keys to successful CEO leadership with Will Robinson, CEO of Encapture. Learn how AI and innovation drive growth and empower teams.

Strategy 52

Strategy Strategy Strategy& Leadership 52

Harvard Business

SEPTEMBER 15, 2023

Andrew McAfee is a principal research scientist at the MIT Sloan School of Management. Throughout his career, he has done ground-breaking research on how digital technologies are changing the world. He is a prolific writer, a frequent contributor to HBR and other outlets, and a sought-after commentator on technological change – especially, these days, on the potential of generative AI.

Management 240

Management Interviews Research Course 240

Seth Godin Blog

SEPTEMBER 15, 2023

If you knew then what you know now, would you have made the same decision? In the last fifty years, more than 25,000,000 Americans have died prematurely due to cigarette smoking. Worldwide, it’s significantly higher. That’s fifty times as many U.S. citizens as died in World War II. How did cigarette marketers manage to keep selling their product for decades once the danger was known?

Course 43

Course Culture Industry Marketing 43

Advertiser: ZoomInfo

AI adoption is reshaping sales and marketing. But is it delivering real results? We surveyed 1,000+ GTM professionals to find out. The data is clear: AI users report 47% higher productivity and an average of 12 hours saved per week. But leaders say mainstream AI tools still fall short on accuracy and business impact. Download the full report today to see how AI is being used — and where go-to-market professionals think there are gaps and opportunities.

Sales