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NOVEMBER 22, 2022

While it’s impossible to predict exactly what the new year will bring, some clear trends are emerging as we think about what customer and employee experience will look like in 2023. In 2023 it’s time for a more thoughtful and proactive approach to customer experience (CX) and employee experience (EX). Help customers help themselves.

Trends 26

Trends Talent ROI Recruiting 26

Business Consulting Agency

APRIL 19, 2023

Here are some facts and statistics that illustrate the importance of marketing for companies: According to a survey by HubSpot , companies that prioritize marketing are 13 times more likely to see positive ROI than those that don’t. A study by Deloitte found that companies that focus on customer experience and engagement achieve 2.5

Marketing 52

Marketing Company ROI Advertising 52

Progressus

NOVEMBER 27, 2023

Although it might appear as though you’re saving costs when you don’t spend money updating your digital product, it might cost you much more over the long haul. Progressus allows for efficient task tracking and completion to determine which team members are the most productive.

System 52

System ROI Software Government 52

Organizational Talent Consulting

MARCH 20, 2023

Challenger safety – This is the last stage when others are able to provide constructive criticism and engage in productive conflict without fear of exclusion or retaliation. This is the stage where individuals can innovate. References Clark. The 4 stages of psychological safety : defining the path to inclusion and innovation (First edition.).

Leadership 59

Leadership ROI Survey Hotels 59

Progressus

NOVEMBER 28, 2023

Many project-driven organizations are finding that they can operate much more efficiently with Enterprise Resource Planning (ERP) software. It doesn’t just offer data connectivity within your ERP system, but also within your productivity tools, e-commerce, and even customer engagement solutions. What is ERP Software?

Software 52

Software ROI Efficiency Operations 52