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How to Beat Mid-Career Malaise

Harvard Business

This made me more people-focused than process-focused, but it allowed for process improvements in the best way possible, by enabling people to excel.” During the latter part of 2016 and much of 2017, James, a music lover, helped plan and raise funds for the festival. Finances were a consideration.

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Why This Health System Offers Refunds to Dissatisfied Patients

Harvard Business

In March of 2016 we expanded the refund program system-wide to include all patients and all forms of patient individual financial responsibility (copayment, coinsurance, and deductible). At the center of our program lies a “no questions asked” refund policy for patients’ financial responsibility.

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