2016 Finance Process Improvement Strategy 
Harvard Business
AUGUST 2, 2018
If these strategies don’t have their desired effect, it could be a sign that you need to make a dramatic move , Johnson says. This made me more people-focused than process-focused, but it allowed for process improvements in the best way possible, by enabling people to excel.” Finances were a consideration.
Harvard Business
NOVEMBER 16, 2016
In March of 2016 we expanded the refund program system-wide to include all patients and all forms of patient individual financial responsibility (copayment, coinsurance, and deductible). The goal must be a global patient engagement strategy. Geisinger’s approach consists of both cultural evolution and new processes.
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