Why This Health System Offers Refunds to Dissatisfied Patients
Harvard Business
NOVEMBER 16, 2016
In March of 2016 we expanded the refund program system-wide to include all patients and all forms of patient individual financial responsibility (copayment, coinsurance, and deductible). At the center of our program lies a “no questions asked” refund policy for patients’ financial responsibility.
Let's personalize your content