LSA Global

DECEMBER 6, 2017

Some lawmakers seek improvement through better technology. Some blame low morale (TSA ranked 303 rd out of 305 government agencies in 2016). Certainly something has to change…they need to do a root cause analysis and improve performance. So far, no one really knows the exact reason for the high failure rates.

Training 28

Training Training Process Improvement Metrics 28

Harvard Business

JULY 8, 2016

Drucker Forum 2016: The Entrepreneurial Society. Displacement can be combatted in a number of ways, from process improvements to government trade actions, and cost advantages tend to be temporary sources of competitiveness, but disruption presents a more profound challenge. They have been displacers, not disrupters.

Company 35

Company Apparel Pharmaceuticals Industry 35

Harvard Business

AUGUST 30, 2018

One question that has long plagued organizations is how to improve performance among frontline workers, the people who actually drive customer experience. In 2016 the leadership team of a national retail organization asked us to help boost their frontline performance. To show how it works, we’ll walk you through an example.

How To 40

How To Retail Productivity Sales 40

Harvard Business

AUGUST 2, 2018

This made me more people-focused than process-focused, but it allowed for process improvements in the best way possible, by enabling people to excel.” During the latter part of 2016 and much of 2017, James, a music lover, helped plan and raise funds for the festival. ” The results were successful.

How To 52

How To Case Study Case Studies Finance 52

Harvard Business

NOVEMBER 16, 2016

In March of 2016 we expanded the refund program system-wide to include all patients and all forms of patient individual financial responsibility (copayment, coinsurance, and deductible). At the center of our program lies a “no questions asked” refund policy for patients’ financial responsibility.

System 28

System Healthcare Financial Construction 28