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Retail Bank Operational and Digital Leaders Reap the Rewards

BCG

BCG’s Retail-Banking Excellence benchmarking study (REBEX) profiles the operational and digital practices and performance of 20 of the world’s leading retail banks, a group of 40 institutions chosen for their size and the strength of their capabilities. At the heart of the benchmarking are core operational metrics.

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Banking on Digital Simplicity

BCG

That is, they must develop digital and data capabilities that radically simplify their businesses while dramatically improving the customer experience through greater efficiency, quality, and speed. BCG Banking Pools data shows that global retail-banking revenues rose 3% in 2015, to nearly $1.6

Banking 40
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3 Steps to Cultivate an Innovation Culture

Organizational Talent Consulting

This culture emphasizes efficient, reliable, and cost-effective performance. Benchmarking in the process of creating a culture of innovation in hotel companies. Market Culture creates a competitive, fast-paced, results-oriented environment. This culture highlights coming in first. Note: Adapted from Cameron and Quinn (2011).

Culture 52
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Zero-Based Budgeting Is Not a Wonder Diet for Companies

Harvard Business

ZBB has been around for decades, but is currently enjoying a revival driven by powerful investors like 3G Capital Partners, the force behind the 2015 merger of Kraft Foods and H.J. Who would argue that a business should not eliminate unjustifiable costs? We believe the exact opposite to be true.

Company 30
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How to Think Differently About a Flexible Workforce - SPONSOR CONTENT FROM CATALANT

Harvard Business

million from 2005 to 2015, a 67 percent jump. Benchmarks for Success Measure progress toward the goal. For those companies that navigate this transformation, the payoff will be substantial—not just in terms of new growth opportunities, but also in terms of new efficiencies.

Talent 31