article thumbnail

Wells Fargo and the Slippery Slope of Sales Incentives

Harvard Business

The CEO of Wells Fargo, John Stumpf, apologized in front of a congressional panel Tuesday , saying in a statement , “I accept full responsibility for all unethical sales practices.” ” That speaks to why they did this in the first place: To meet sales quotas and earn incentives. Will eliminating sales goals do it?

Sales 28
article thumbnail

We May Not Have a Clear Path, But We Each Have One

Harmonious Workplaces

In 1999, rock-and-roll legend Rikk promoted me within six months from sales associate and drum department head at Sam Ash Music to Operations Manager, where I not only led a warehouse crew, but I became the regional trainer on an Oracle-based POS system at the age of 23.

Hotels 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Leadership Blind Spots at Wells Fargo

Harvard Business

The post-scandal scrutiny of Wells Fargo’s culture has so far focused on the high-pressure sales environment that drove employees to create as many as two million fake accounts. The bank has since fired 5,300 employees for the illegal behavior and eliminated retail bank sales goals entirely. But the fallout is far from over.

article thumbnail

Tell Us What You Want | Consulting and Organizational Development

Consulting and Organizational Management

Tell Us What You Want By Carter McNamara on April 7, 2011. Business Ethics, Culture and Performance. Share » Connect » Blog: Consulting and Organizational Development. Library Blogs Home. This Blogs Home. Guest Writer Submissions. To Subscribe to a Blog. This blog is for you, the reader. Librarys Blogs. Boards of Directors.

article thumbnail

Links to Build a Consulting Practice - Free Management Library

Consulting and Organizational Management

Links to Build a Consulting Practice By Carter McNamara on January 7, 2011. One response to “Links to Build a Consulting Practice” Ken January 10, 2011 at 5:40 pm | Permalink. Business Ethics, Culture and Performance. Library Blogs Home. This Blogs Home. Guest Writer Submissions. To Subscribe to a Blog. Getting Paid.

article thumbnail

Quick Tips for Consulting to Small Organizations | Consulting and.

Consulting and Organizational Management

Quick Tips for Consulting to Small Organizations By Carter McNamara on October 26, 2011. Business Ethics, Culture and Performance. This Blogs Home. Guest Writer Submissions. To Subscribe to a Blog. So OD in small businesses might be even more worthwhile. Librarys Blogs. Boards of Directors. Building a Business. Business Communications.

article thumbnail

Consultant ? What's Your Natural Approach to Gathering and - Free.

Consulting and Organizational Management

By Carter McNamara on December 10, 2011. Business Ethics, Culture and Performance. To Subscribe to a Blog. Consultant — What’s Your Natural Approach to Gathering and Processing Information? Librarys Blogs. Boards of Directors. Building a Business. Business Communications. Business Planning. Career Management.