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How Volvo Reinvented Itself Through Hiring

Harvard Business

Many legacy companies would like to transform themselves into agile, talent-first organizations. Developing what we call an “M&A strategy for talent” is one way to overcome this. The CHRO needs to be at the center of any acquisition of talent from the outside. “Once, you needed mechanical engineers.

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How Avaya Turned Around Its Customer Ratings

Harvard Business

In 2011 Avaya had a major likability problem, and the according market performance you would expect. Avaya’s 2011 Net Promoter Score (NPS) was in the 20s (on a scale of -100 to +100), suggesting that it would have a hard time keeping the customers it had, let alone grow on word of mouth. The risk had been managed well.

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Organizational Fitness for Growth: Five Insights for CEOs

Kates Kesler

He wanted to challenge his team, as part of the strategic talent review process, to think about whether or not the company’s organizational architecture was suited to its growth plan to double in size. CEO Frans van Houten began an aggressive change process in 2011 to move power back to the regional business units.

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The Attributes of an Effective Global Leader

Harvard Business

How talent management is changing. As organizations grow and become more global, it’s crucial that they develop these skills in their local talent so that they can work effectively across cultures. CTI’s 11-market study (of Brazil, China, Hong Kong, India, Japan, Russia, Singapore, South Africa, Turkey, the U.S.,

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Why Startups Like Uber Stumble Over Problems They Could Have Avoided

Harvard Business

As a business term, “unicorn” was coined to describe a rarity: In 2011 there were just 28 early-stage companies, still privately owned, with investment valuations of $1 billion or more. Nurtured correctly, it can help a company achieve scale insurgency — a company with the benefits of both size and agility.

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