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Marketing Guidelines for Professional Services Firms During the Covid-19 Pandemic

Prudent Pedal

I offer 6 simple marketing guidelines for professional services firms during the COVID-19 pandemic that will build your reputation—or at least protect it until it’s over. Prior to COVID-19, I have marketed through the Internet Gold Rush, Y2K, the dot-com bust, 9/11, The Great 2008 Recession, and any number of other “irrational” rushes.

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Improving the Patient Experience: People, Process, Place Model

Tom Spencer

ASHE conducted a survey of facility managers in 2015, and found that roughly half were part of their respective hospital’s patient satisfaction committee. Some ways to improve night-time noise include introducing practices for staff such as guidelines for night-time care, quiet voices, and procedures for resupply and equipment movement.

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Younger and Older Executives Need Different Things from Coaching

Harvard Business

We examined data from 72 executive coaching engagements we conducted from 2008 to 2014. Our data included executives’ scores on personality and emotional intelligence assessments, interviews with their managers and HR, and our case notes. The average coaching engagement lasted six to 12 months.

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To Get More Done, Focus on Environment, Expectations, and Examples

Harvard Business

In 2008, I was designing advertising products at Google. My manager told me about a team that was working on the Google Help Forum. We were product managers, designers, and leaders. When managers are careless with their decisions, it creates big problems for their teams. JUSTIN TALLIS/Getty Images.

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Collaboration Overload Is a Symptom of a Deeper Organizational Problem

Harvard Business

Attempts to liberate unproductive time by employing new tools (for example, Microsoft Teams, Slack, Box) or imposing new guidelines and meeting disciplines will prove fruitless unless steps are taken to deal with the underlying organizational illness. The firm removed several layers of management, flattening the organization.

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What Board Directors Really Think of Gender Quotas

Harvard Business

The largest companies are required to set a target for the number of women on their board, but there are no clear guidelines on what that number should be. Back in 2008, when Danish Prime Minister Helle Thorning-Schmidt wanted to put in place quotas like those in Norway, she met strong resistance from both men and women.

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Why Do So Few Women Edit Wikipedia?

Harvard Business

In 2008, a survey found that less than 13% of Wikipedia contributors worldwide were women. They analyzed a subset of the original 2008 survey data to see whether the experience of editing articles differs for women and men, and whether this influences how much they edit. it was 15%. They found clear differences.

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