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India’s Botched War on Cash

Harvard Business

DECEMBER 14, 2016

Moreover, in India, the total value of ATM transactions increased more than five times between 2007 and 2012, from about 3 trillion to about 18 trillion rupees, while the value of card transactions barely doubled in the same period from 1 to 2 trillion rupees. Unfortunately, it is also the poor that bear the greatest burden.

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Banking Boston Consulting Group Policies Study 28
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Putting the 'Customer' in 'Service Optimization' - Think customers.

1 to 1

MAY 3, 2013

While each company ultimately provides the foundation necessary for successful and efficient customer service, both have stressed the important role customers play in their underlying strategies. Gartner & 1to1 Media CRM Excellence Awards. Mobile Marketing. Sales Effectiveness. Social Media. Voice of the Customer. Church of the Customer.

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Media Metrics Advertising Trends 37
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