Putting the 'Customer' in 'Service Optimization' - Think customers.
1 to 1
MAY 3, 2013
Though many companies approach service and support as just another metric to be maximized, those that emphasize quality over call times differentiate themselves from the competition and excel in customer satisfaction. Gartner & 1to1 Media CRM Excellence Awards. Mobile Marketing. Sales Effectiveness. Social Media. Voice of the Customer.
Let's personalize your content