Harvard Business

NOVEMBER 23, 2018

In the 2001 recession, total sales for the S&P 500 declined by 9% from its pre-recession peak to its trough 18 months later—almost a year after the recession officially ended. Our recent benchmarking of nearly 900 B2B companies underscores the importance of these tools. Zero-base sales capacity. billion vs. $1.2

Sales 38

Sales B2B Tools Software 38

Harvard Business

MAY 3, 2016

HBS Executive Education brings you these articles about business management courtesy of Harvard Business School Working Knowledge. An outside-in perspective means that companies aim to creatively deliver something of value to customers, rather than focus simply on products and sales. How do they do it? Join the conversation.

Education 29

Education Real Estate Research Company 29

Harvard Business

NOVEMBER 21, 2016

Since 2001, English has been the international language of pilots and air traffic controllers, and airlines across the world have invested in English training programs for pilots, flight attendants, and other customer-facing staff. Executives usually have lower English levels than the managers they oversee.

Industry 28

Industry Survey Training Training 28