article thumbnail

??? Happy New Year: Predictions, Takeaways, and Thank you!

Wakeman Consulting Group: Dave's Blog

We will see a rebound in markets with heavy tourist-centered economies: International travel will rebound in 2023 and the data seems to point towards traditional tourist markets getting some relief. Peak travel is down on commuter lines by about 40% or more in cities like DC, NYC, and Boston. Don’t do research. Don’t frame the price.

Sports 59
article thumbnail

Attended vs. Unattended RPA: It Doesn’t Need to be an Either-Or

1 to 1

And, while some customer service associates may initially fear automation – perhaps worrying it will take over part or all of their job – smart automation actually prepares employees with the tools they need so they’re ready to hit the ground running when volume surges hit.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How Agile Teams Can Help Turnarounds Succeed

Harvard Business

It is most definitely not for big, old-line companies that are facing an existential crisis and require a full-scale turnaround. None of these conditions exists in extreme events such as natural disasters, terrorist attacks, major military battles — or large-scale business turnarounds. It’s for techies.

article thumbnail

Coronavirus: Analysis, Conclusions & Takeaways

CaseInterview.com

My lifestyle changes: No eating in restaurants (which have now been closed by the governor) No cafes (which have also since been closed) No going to movie theaters No going to the barber (yes, I’ve been cutting my own hair) No trade shows No airplane travel No in-person business meetings No seeing friends in person.

Analysis 144
article thumbnail

MC Coach Interview: My First Year at McKinsey

Management Consulted

I spent my first day on an actual project using power tools because we were doing bottom up costing for different products. They tell you about the travelling etc, but I kept asking myself, “Am I missing something here? It’s rapid deadlines and very quick turnarounds. What they do in a week, you do in a day.

McKinsey 100
article thumbnail

A Transformation Is Underway at U.S. Veterans Affairs. We Got an Inside Look.

Harvard Business

Obama nominated Robert McDonald , an Army veteran and experienced executive who had honed his leadership skills during a 33-year career at Proctor and Gamble, to attempt the difficult turnaround. On July 30, 2014, exactly 13 months after retiring as P&G’s Chairman and CEO, McDonald was sworn in as the Secretary of Veterans Affairs.

Culture 28
article thumbnail

The Crazy Lives of Consultants: is it just me.

The Crazy Lives of Consultants

Not solitary do we have the unexcelled prices but our turnaround heyday for your Xrumer posting is wonderful fast. Maybe you hope to find cheap airfare in the local newspaper's travel section. Its people are definitely much happy so that you travel in a Cheap First College class Flights.[url=[link] Anonymous said.