Remove Process Improvement Remove Retail Remove Sales Remove Training
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7 Employee Comments that Destroy a Team

Rick Conlow

The team leader did little upfront analysis or training. In one retail company, a group of managers did this ad nauseam about a selected few. A few people were hurt, team cooperation suffered and so did sales. Early in my career, I had a process improvement project that included service managers from various locations.

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Higher Wages Aren’t Enough to Turn Mediocre Jobs into Good Ones

Harvard Business

Facing a tight labor market as the holiday shopping season approaches, many retail companies will undoubtedly consider following the lead of Amazon, which recently announced that it is raising its minimum hourly wage for all of its U.S. Higher wages are good for retail and other low-wage service workers. above the federal minimum wage.

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Gorillas in our Midst

Tom Spencer

At the time, they were focused on selling CDs to consumers through retail music stores, and so they saw the new technology as a threat to what they thought was important. Making a concise list and referring to it will help – this will essentially help to “train” your RAS. Again, your RAS will focus on what you train it to.

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How to Motivate Frontline Employees

Harvard Business

In 2016 the leadership team of a national retail organization asked us to help boost their frontline performance. They wanted to improve revenue, cost, risk, and customer satisfaction all at the same time. The retail organization wanted to see how this applied to its stores. Systematically manage apprenticeship.

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