Remove Media Remove Recruiting Remove ROI Remove Sales
article thumbnail

Business intelligence vs. predictive analytics: Turn key differences into advantages

1 to 1

Uses of predictive analytics include workforce forecasting, sales forecasting, and brands’ suggestions for what customers may want to purchase next. Business intelligence supports numerous functions across an organization from recruitment and hiring to training and compliance, as well as marketing and sales.

Data 26
article thumbnail

Chat Vs. Messaging: More Than Meets the Emoji

1 to 1

Meet TTEC’s “Chat Avengers” – a super force of experts whose mission is to create amazing chat sales and service interactions for consumers and brands. Meet TTEC’s “Chat Avengers” – a super force of experts whose mission is to create amazing chat sales and service interactions for consumers and brands.

Meeting 26
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

6 ways to renew (and stick to!) your CX vows

1 to 1

Yes, tracking metrics will help to prove ROI to key stakeholders throughout your organization, but it will also likely reveal additional aspects of your CX transformation strategy that require adjustments. your CX vows appeared first on 1to1 Media. There are many ways to begin measuring your CX program.

Metrics 26
article thumbnail

How Blockchain Can Help Marketers Build Better Relationships with Their Customers

Harvard Business

Like digital platforms, social media, martech, fintech, and numerous other innovations, the spoils of blockchain may go to early adopters who commit to ruthless innovation. Vendors using eBay and Shopify pay listing and sales fees, and consumers pay transaction fees on payment portals like PayPal. Remonetizing Media Consumption.