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In the Best Sales Teams, About Half of the People Are in Support Roles

Harvard Business

But get it just right and your sales efforts can drive productivity and growth. By looking at detailed sales data from 40 companies in technology-related industries, we have identified guidelines for the optimal amount and type of sales support and management. First, support frees up frontline sales employees to be more productive.

Sales 34
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Attended vs. Unattended RPA: It Doesn’t Need to be an Either-Or

1 to 1

With unattended RPA, software with artificial intelligence and machine learning handles common, high-volume, repetitive tasks such as invoice processing, claims management, and patient scheduling. This results in faster resolutions for customers, better overall experiences, and increased productivity.

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5 retail strategies that are here to stay

1 to 1

The unprecedented product and human demands that came out of the pandemic tested retailers’ resources. Mishaps like delays, data breaches, product recalls, and inclement weather will continue to effect retail surge volumes. Remember, if a retail journey starts slow, your customers will go elsewhere.

Retail 26
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Avoiding Costly Business Mistakes With Consultants

Business Consulting Agency

A single misstep, whether in product quality, customer service, or ethical considerations, can tarnish a brand’s image irreparably. These inefficiencies hinder productivity and hamper the ability to adapt to market dynamics. Their expertise spans strategic planning, financial management, operations, and beyond.