Harvard Business

MAY 25, 2016

But get it just right and your sales efforts can drive productivity and growth. The efficiency of their sales departments, as measured by sales ROI (gross margin over total sales cost), also varies widely: The top 25% of companies we analyzed boast a sales ROI that is more than twice that of the bottom 25%.

Sales 40

Sales ROI Efficiency Operations 40

1 to 1

JUNE 1, 2021

RPA lets associates focus on more worthwhile tasks: improving customer experience , driving bottom-line results, and reducing turnaround time – all with the capability of completing processes and requests around the clock and eliminating human error. Brands can achieve triple digit ROI from RPA and other CX automation tools.

Software 26

Software Turnaround Automotive ROI 26

1 to 1

AUGUST 18, 2021

The unprecedented product and human demands that came out of the pandemic tested retailers’ resources. Mishaps like delays, data breaches, product recalls, and inclement weather will continue to effect retail surge volumes. Remember, if a retail journey starts slow, your customers will go elsewhere.

Retail 26

Retail Strategy Strategy Strategy& 26

Business Consulting Agency

JANUARY 23, 2024

A single misstep, whether in product quality, customer service, or ethical considerations, can tarnish a brand’s image irreparably. These inefficiencies hinder productivity and hamper the ability to adapt to market dynamics. From financial turnarounds to crisis management, the results speak for themselves.

Consulting 52

Consulting Turnaround ROI Case Study 52