Consulting Matters
FEBRUARY 12, 2020
Consultants and coaches exist to enhance leadership and organizational capacity. A client isn't the one who is responsible for leveraging our expertise and thought leadership in the ways that we want them to. Coaching, training, strategy, process improvement are all tactics that we use but it's not the essence of what we offer.
Rick Conlow
JUNE 3, 2021
Over 80% of managers fail according to leadership derailment studies. When I use the word ‘team’, I refer to either a department or work group. The antidote to terrible teams is better leadership. With training for multiple process improvement action teams, they won the JD Power Award.
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Rick Conlow
JUNE 3, 2021
Over 80% of managers fail according to leadership derailment studies. When I use the word ‘team’, I refer to either a department or work group. The antidote to terrible teams is better leadership. With training for multiple process improvement action teams, they won the JD Power Award.
Harvard Business
OCTOBER 23, 2017
Capture Reference Data About Current Change Projects. Although projects have unique features, there are many similarities between process improvement, system change, M&A, and reorganization projects. And the insights from analyzing internal communication will be stronger when combined with external social media data.
Harvard Business
JUNE 8, 2017
In 2012 when Geisinger Health System was finalizing a destination-care agreement for cardiac surgery, the leadership team determined that we were not ready to pursue similar initiatives in spinal surgery; the necessary care-delivery systems were not yet sufficiently in place in that clinical area.
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