1 to 1

MARCH 21, 2023

airline in 2022 by the Wall Street Journal , which scores airlines on seven operations and customer metrics. “We Despite all the innovative advances in travel, Bastian said in-flight wi-fi has been an abysmal experience for passengers. “We she told Customer Strategist Journal. Who we are is about the experience.”

Report 26

Report Healthcare Airlines Trends 26

Harvard Business

OCTOBER 11, 2016

” On the other hand is research about people’s preferences, like this 2013 study in the Journal of Environmental Psychology that, according to its authors, “categorically contradict[s] the industry-accepted wisdom that open-plan layout enhances communication between colleagues and improves occupants.”

Real Estate 28

Real Estate Travel Meeting Research 28

Tsavo Neal

JANUARY 25, 2018

What’s great about speaking at a web conference is that you don’t have to travel — and neither does your audience. What were the KPI’s or metrics achieved to show that the project was a success? If you think that way, you’re operating with a scarcity mindset. Further Reading: Curated Features.

Consulting 68

Consulting Advertising Case Interview Conference 68

Harvard Business

JANUARY 5, 2017

Like marketers, politicians obsess over messaging (what journalists would call “content”) and a few key metrics that historically have determined success: amount of television advertising, number of “foot soldiers,” intensity of get-out-the-vote operations, and voter demographics. An advertising-based model.

Media 41

Media Advertising Metrics Productivity 41