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How Companies Are Benefiting from “Lite” Artificial Intelligence

Harvard Business

For example, Allstate Business Insurance, a division of Allstate Insurance, used the tools to develop a virtual assistant known as ABIe (pronounced “Abby”) to answer questions from its 12,000 agents. Enter ABIe (shorthand for the Allstate Business Insurance Expert), which my firm helped develop.

Company 28
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What the Companies on the Right Side of the Digital Business Divide Have in Common

Harvard Business

This difference in strategy means that business users are more likely to have access to a consistent set of up-to-date metrics for decision making, and the organization can generate predictions about their business from data they collect. The broad deployment of digital technology requires rethinking both business and operating models.

Company 28