Remove Efficiency Remove Information Technology Remove Insurance Remove Metrics
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What the Companies on the Right Side of the Digital Business Divide Have in Common

Harvard Business

This difference in strategy means that business users are more likely to have access to a consistent set of up-to-date metrics for decision making, and the organization can generate predictions about their business from data they collect. The broad deployment of digital technology requires rethinking both business and operating models.

Company 28
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How Companies Are Benefiting from “Lite” Artificial Intelligence

Harvard Business

These include improving data-mining operations, helping with training, and making structured, repeatable tasks and processes far more efficient and less costly. Enter ABIe (shorthand for the Allstate Business Insurance Expert), which my firm helped develop. The cost of simply expanding the call centers was prohibitive.

Company 28