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Determine the ROI of hiring a small business operations consultant

Asamby Consulting

To understand the value that operations consulting generates, let's look at some example ROIs below. Here are some examples for the field of process improvement. If you pay a consultant the same 5,000 USD for that process improvement, you'd have a 400% ROI right away. Provided you have the leads.

ROI 52
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Before Automating Your Company?s Processes, Find Ways to Improve Them

Harvard Business

At a leading global logistics company, for example, the business rules in a claims process suggested that decisions on tolerances for refunds required the judgment of a manager. But when interviewed, the manager was able to clearly articulate rules of thumb he followed, which could be defined as rules for the RPA process to follow.

Company 41
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Synergy Unleashed: The Power of Great Teamwork

Rick Conlow

High turnover incurs costs for recruiting, training, and onboarding new employees, as well as potential disruptions to workflow and productivity. This results in missed opportunities for new products, process improvements, or creative solutions to challenges.

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2022 wage strategies: How contact centers can face the Great Resignation

1 to 1

With several outsourcing contact centers in 2021 reporting training class rates as low as 20% and above average stress levels , it’s no longer a question of how does the industry recruit quality employees, but how does it retain them? Meeting employee needs and equipping them with the right tools with be critical in 2022.

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Pushing Employees to Go the Extra Mile Can Be Counterproductive

Harvard Business

These self-starters need no external cues to help a co-worker learn a new skill; offer suggestions for process improvement; recruit a new employee; or volunteer for an assignment. Some people are intrinsically motivated to exceed their job descriptions in order to support organizational goals.

Study 28
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Change Management Is Becoming Increasingly Data-Driven. Companies Aren’t Ready

Harvard Business

Although projects have unique features, there are many similarities between process improvement, system change, M&A, and reorganization projects. One client of Change Logic’s has built a dashboard for identifying recruitment and attrition in must-win talent populations.