Harvard Business

JANUARY 31, 2017

Our research focused on 344 enterprises* listed on U.S. This difference in strategy means that business users are more likely to have access to a consistent set of up-to-date metrics for decision making, and the organization can generate predictions about their business from data they collect. Ecolab is a prime example of this.

Company 28

Company Operations Data Benchmarking 28

Harvard Business

JULY 19, 2016

Employing a rigorous approach to the words and phrases at the heart of the company’s products, ABIe’s avatar-driven interface offers accurate answers to policy questions while streamlining the quote process. Enter ABIe (shorthand for the Allstate Business Insurance Expert), which my firm helped develop.

Company 28

Company Knowledge Base Insurance Insurance 28

Harvard Business

FEBRUARY 8, 2018

Client-server technology begat enterprise resource planning systems, and the consequent system-wide visibility that was required for what we call business process management (BPM). That makes it imperative to start thinking about how management will be changed by the most impactful information technology of our time: cloud computing.

Change Management 44

Change Management Management Software Productivity 44

Harvard Business

SEPTEMBER 7, 2017

Whether improving omni-channel commerce or developing digital extensions to product lines, businesses are working out how to drive profitability through digital. But traditional metrics might underestimate the impact of digital, leaving companies vulnerable to aggressive competitors or pure-play disruptors. (A Digital momentum.

Metrics 28

Metrics Airlines Comparison Methodologies 28

Harvard Business

MARCH 27, 2017

But those that have managed to integrate their technological advances with two other key elements — people and processes — have created more than data; they’ve also created value for their enterprises and society.

Industry 28

Industry Data Efficiency Tools 28