Remove Efficiency Remove Knowledge Base Remove Strategy Remove Training
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ChatGPT: How Chatbots are Disrupting Entire Industries

Tom Spencer

As a strategy consultant at a boutique management consulting firm, I am always on the lookout for new tools that can help organizations become more efficient, effective, and innovative. One of the key risks posed by ChatGPT is the potential for it to perpetuate or amplify biases that are present in the data it was trained on.

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How Physicians Can Keep Up with the Knowledge Explosion in Medicine

Harvard Business

During her training years ago, there would have been a handful of therapy options to consider. This frees up the lawyers to work directly with clients to understand their specific needs and design and execute the overall legal strategy. We need a similar “para-medical” function in medicine.

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How Companies Are Benefiting from “Lite” Artificial Intelligence

Harvard Business

No strategy is static. At the less-expensive end is a knowledge-based approach that organizes data and language into highly malleable and helpful blocks of information. But companies and government agencies are starting to find plenty of places where knowledge-based tools can make a huge difference. Insight Center.

Company 28
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Scaling Customer Service as Your Startup Grows

Harvard Business

Don’t optimize for efficiency. In later stages you’ll want people who think about how to scale through process, training, and systems. Your business model is still in flux, and flexibility is more valuable than efficiency and cost savings. Start a knowledge base. What not to do. Your goal is success.

Metrics 47
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What does the future of cryptocurrency and NFTs look like in the financial space?

1 to 1

If knowledge bases are inadequate or not readily available, brands risk alienating customers who may resort to risky storage options outside of platforms (think USB sticks) or visiting outside forums like Reddit and Twitter where there is an increased likelihood for scams or misleading information.