Harvard Business

OCTOBER 9, 2017

A doctor’s medical toolbox and supply of best-practice guidelines, ample as they are, do not address a patient’s fears, grief over a diagnosis, practical issues of access to care, or reliability of their social support system. This work cannot happen in a vacuum of forced efficiency. We disagree. Reimagining Roles.

Guidelines 41

Guidelines Efficiency System Meeting 41

Harvard Business

APRIL 19, 2016

But marketing managers simply are not trained to deal with questions or complaints about service, product performance, or other nonmarketing requests. Distributing social responsibilities to relevant people across the organization can be efficient, be effective, and help make one-on-one customer engagement scalable.

Media 28

Media Marketing Software Efficiency 28

Harvard Business

JUNE 18, 2018

Despite the proliferation of evidence-based guidelines to improve clinicians’ practice patterns, clinicians often don’t respond to them. So healthcare leaders have long wondered: what’s the best way to change clinicians’ behavior and improve their quality and efficiency of care? What the Research Says.

Healthcare 28

Healthcare Culture Guidelines Financial 28

Harvard Business

OCTOBER 17, 2017

To be successful and cost-effective in holistically addressing children’s total wellness will require a large team of non-medical personnel with diverse training and skills to work with children and their parents. Children and families need to be able to access their care team promptly. pediatric primary care remain.

Metrics 36

Metrics Efficiency System Development 36