Kates Kesler

APRIL 7, 2022

Work and decisions often become centralized at a corporate level for a variety of good reasons – to drive common strategy and policy, to consolidate work for efficiency and scale, to leverage scarce talent through centers of expertise. Efficiencies are lost in the cost of overhead. Programs and staff grow. An Example.

Agile 65

Agile Enterprise Metrics Talent 65

Harvard Business

OCTOBER 10, 2017

Every step of the process was measured, and real-time metrics were easily accessible. In Precision’s case, good tactical performance required developing rules, checklists, and standard operating procedures and then following them closely. Metrics emphasized speed. We made a number of operational changes to the call center.

Metrics 39

Metrics Engineering Operations Sales 39

Harvard Business

AUGUST 10, 2018

How companies are using artificial intelligence in their business operations. Sustainers who ensure intelligent systems stay true to their original goals without crossing ethical lines or reinforcing bias. Recruitment, performance metrics, and career advancement all need to be viewed through a lens of technology-driven innovation.

System 28

System Engineering Accenture Efficiency 28

Harvard Business

MARCH 28, 2017

Organizations can now engage with customers and employees like never before, and the virtual environment holds the potential to drive operational efficiencies, save time and money, and open the exploration of new commercial avenues. This age is ripe with opportunity.

Agile 28

Agile Talent Data Efficiency 28

Organizational Talent Consulting

AUGUST 7, 2023

The purpose includes creating value for customers, investing in employees, dealing fairly with suppliers, and supporting the communities where corporations operate. These ethical failures are often not the result of one "bad actor" alone but systemic issues. Modern leaders are asking, can organizational culture be changed?

Culture 52

Culture Financial Leadership Deloitte 52