Protecting Customers’ Privacy Requires More than Anonymizing Their Data
Harvard Business
JUNE 1, 2018
Becky Hayes/EyeEm/Getty Images. Today, good marketing relies on having detailed and accurate customer data. And companies, not surprisingly, are eager to collect vast troves of it. For instance, Amazon continuously tracks the behaviors of its 100 million Prime members , an example of “first-party” data. And many companies have found that sharing their own customer information with other companies creates synergies for both parties, especially with the increasing availability of ̶
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