Are Companies About to Have a Gen X Retention Problem?
Harvard Business
JULY 26, 2019
Gen Xers are getting fewer promotions than other age groups — and their frustration is building.
Harvard Business
JULY 26, 2019
Gen Xers are getting fewer promotions than other age groups — and their frustration is building.
Seth Godin Blog
JULY 26, 2019
The marketing math is compelling. It’s obvious that the most highly-leveraged moment in every brand’s relationship with a customer is the moment when something goes wrong. In that moment, when a promise was broken, the customer sees the true nature of the brand. We make up stories about the brands in our lives, but we believe that when the promise is broken we’re about to see the truth of that story.
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Harvard Business
JULY 26, 2019
It will ensure complex projects have transparency and good record keeping.
Harvard Business
JULY 26, 2019
Don’t try to pretend nothing happened.
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Harvard Business
JULY 26, 2019
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